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Terms of service

Introduction

These Terms of Service govern your relationship with Smörgåsbord Food Ltd, registered at Elysium South Drive, Littleton, Winchester, SO22 6PY, United Kingdom (“Smörgåsbord Food”, “we”, “us” or “our”), and apply to all purchases made through our online store at www.smorgasbordfood.com (the “Website”).
By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use the Website.

Registration & Account

  • You must be 18 years or older to create an account.

  • You are responsible for ensuring that the registration details you provide are correct and up-to-date.

  • You must keep your password secure and confidential; notify us immediately of any suspected unauthorised use.

Payment

  • You must provide valid debit or credit card details.

  • All payments are processed via a PCI-compliant third-party provider using encrypted, secure systems.

  • We reserve the right to suspend deliveries if payment is declined.

  • Your card may be charged automatically for subscription orders using Dynamic 3-D Secure authentication.

Product Orders

  • By clicking “Place Order”, you make an offer to purchase products from us.

  • Orders are subject to availability; we will refund any items that cannot be fulfilled.

  • Prices may vary for subscription products and items sold by weight.

  • Alcohol may only be purchased by customers aged 18 or over.

  • Voucher codes cannot be used on sale items or combined with other codes.

Delivery Overview

Delivery information is covered in our Shipping Policy.

Cancellation & Termination

We may suspend or cancel your account if you breach these terms. You may cancel your registration at any time by contacting us in writing.

Warranties & Liability

We warrant that our products will be of satisfactory quality. Our liability is limited to the purchase price of the products concerned. We are not liable for losses caused by events beyond our control (e.g., weather, strikes, supplier failures).

Governing Law

These Terms are governed by English law, and the English courts have non-exclusive jurisdiction.

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